We're creating training packages to
suit every venue, event and team. Some of you have been
beautifully serving the queer community for years, and have
all the intuitive and learnt skills and understanding to
honour that service - and maybe you'd like to refresh your
approach with an outsider eye.
Some of you are new to queer nightlife, and you're listening
to the parts of yourselves that feel you'd like support to
throw the safer, accessible, celebratory party of your
dreams. All our love and appreciation to you for
acknowledging that ignorance is not bliss, and welcoming the
gaps in your knowledge!
And it's always an idea to upskill your team, to branch out
your approach, to invite a new perspective - we start with
the understanding that there is always more to learn about
how to serve the LGBTQIA+ community.
Ask us about our pricing - we'll do what we can do
accommodate you, with consideration for the size of your
organization/team and budget.
Our training and consultancy clients include Absolute Vodka,
Flippers World, E.l.f. makeup, Hackney Safer Nights (Hackney
Council)....
We're still very much building our
training writer facilitator team with the aim of holistic
representation, particularly inviting those who live at
complex intersections of under-represented identities to join
us. Our approach is rooted in abolition, harm reduction, and
finding the magic spark in moments of discomfort.
Introduction
to Working with the Queer
Community
This one's popular! It's for those of you who may be
approaching customer service with a limited experience of
working with queer people, or perhaps you've noticed your
existing practice is lacking. We'll take you through the nuts
and bolts; demystifying the alphabet soup, covering some of
the basics of queer history and cultural trauma that are
directly relevant to your team, approaches towards managing
situations outside your comfort zone, and how to manage your
mistakes... and make fewer of them.
We're proud to have offered this training at the Southbank
Centre, Night Tales & Night Loft, Flippers Roller Rink, and
more!
De-Escalation
Training
This approachable framework for de-escalation supports your
team to manage tricky situations that can come up when
working with the public in a number of settings. This one's
always a bit bespoke to suit your working environment, and
covers theory in why things escalate, and some practical
tools for keeping things level.
We have supported a number of businesses and parties with
de-escalation training, including Open Barbers, Global
Justice Now, Riot Party, and The Common Press
bookshop.
In Development:
Neurodiversity in Nightlife - A Queer
Perspective
Our experiences working and partying across nightlife have
led us to the unacceptable conclusion that the neurodiverse
community is being routinely and terribly let down by queer
nightlife spaces. We'd like to start changing that. We're a
group of neurodiverse people who love nightlife, and want to
feel loved back. This training is in development, but will
include sections on recognizing and challenging unconscious
bias, neurodiversity 101, incident response, substance use
and neurodiversity... and plenty more.
Harm Reduction 101
Harm reduction should be central to nightlife spaces, and yet
it's very often brushed aside, maligned or misunderstood.
Harm reduction allows people to make informed decisions about
their substance use and behaviours that are in the interests
of their safety. Where's the downside? This training will
introduce you to the basics of harm reduction, beyond
substance awareness, drawing on existing, informal, peer led
initiatives and practises, and bringing in the tried and
tested approaches of many of our field partners (including
The Love Tank, The John Mordaunt Trust, ACT UP London, and
others).